Privacy Policy

Introduction

At BizTrack (operated by Aventra LLC), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our decentralized supply chain tracking platform.

Information We Collect

We collect the following types of information:

• Account Information: When you create an account, we collect your name, email address, and password.
• Business Information: Company name, industry, and contact details you provide during registration.
• Product Data: Information about products you register on the blockchain, including product names, SKUs, batch numbers, and optional metadata.
• Usage Data: Information about how you interact with our platform, including IP addresses, browser type, and access times.
• Payment Information: Billing details processed securely through our payment provider (we do not store full credit card numbers).
• Blockchain Data: All product tracking data is stored on the XRP Ledger, which is a public blockchain.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our supply chain tracking services
• Authenticate your identity and manage your account
• Process and record product information on the blockchain
• Process subscription payments and manage billing
• Send you important updates, notifications, and service announcements
• Improve our platform and develop new features
• Provide customer support
• Comply with legal obligations and prevent fraud

Blockchain Transparency

BizTrack operates on the XRP Ledger, a public blockchain. This means that:

• Product tracking data stored on the blockchain is publicly visible and immutable
• Blockchain transactions cannot be deleted or modified once recorded
• You should only store information on the blockchain that you're comfortable making public
• Your account information (name, email, password) is NOT stored on the blockchain

Data Storage

Your data is stored in multiple locations:

• Account Data: Stored securely in our databases with encryption
• Product Data: Stored on IPFS (InterPlanetary File System) for decentralized, permanent storage
• Blockchain Records: Stored permanently on the XRP Ledger

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS/TLS) and at rest
• Secure password hashing using modern algorithms
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
• Secure cloud infrastructure with regular backups

Data Sharing

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our platform (under strict confidentiality agreements)
• With payment processors to handle subscription billing
• When required by law or to comply with legal processes
• To protect the rights, property, or safety of BizTrack, our users, or others
• With your explicit consent

Your Rights

You have the right to:

• Access, update, or delete your account information
• Export your data in a portable format
• Opt-out of marketing communications
• Request information about how your data is processed
• Cancel your subscription at any time

To exercise these rights, please contact us at info@biztrack.io.

Note: Due to the immutable nature of blockchain technology, product data that has been minted to the XRP Ledger cannot be deleted.

Data Retention

We retain your data as follows:

• Account Data: Retained while your account is active and for a reasonable period after deletion for legal compliance
• Blockchain Data: Permanently stored on the XRP Ledger (cannot be deleted)
• IPFS Data: Permanently stored on the IPFS network
• Usage Logs: Retained for up to 12 months for analytics and security purposes

Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you logged into your account
• Remember your preferences
• Analyze how our platform is used
• Improve our services

You can control cookie preferences through your browser settings. Disabling cookies may affect some platform functionality.

Third-Party Services

Our platform may integrate with third-party services including:

• Payment processors for subscription billing
• Analytics services to understand platform usage
• Cloud hosting providers

These services have their own privacy policies governing their use of your data.

Children's Privacy

BizTrack is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@biztrack.io

Phone: (360) 670-0852